Gülaylar always offers the best quality products to its customers all over the country by showing the same utmost sincerity.
With its more than 80 years of experience and upholding the satisfaction of its customers above anything, Gülaylar, which has persistently kept to the principle of trust, is able to reach its customers with its extensive collection of products that appeal to every segment.
Philosophy of Customer Happiness
Gülaylar has also become the symbol of trust in the wholesale diamond sector by fervently foregrounding the unconditional customer happiness principle. Gülaylar, which carries out every promise that it makes to its customers, has been effecting sales for more than half a century without budging from its product quality and services. Instead of commonplace products and repeated collections, Gülaylar prefers innovative production and, in the wholesale gold network, it satisfies its customers by offering them a variety of new and modern designs and collections.
The Group, creating trendy models in Turkey and around the world, and internalizing the “quality of service” ideal, has contributed to fulfilling wholesale gold purchasers’ customer aims.
Transparency In Knowledge Sharing
From taking orders to shipping and in all the phases of the process, Gülaylar offers to its customer’s diverse worldwide products and services. It also strives to serve its corporational customers within the scope of international norms and regulations. Gülaylar, through its corporate customer relations system, informs the customers about the latest product. Not only the wholesale purchasers but also the retail ones are informed in a clear and transparent fashion, and every detail is shared with them accompanied by reliability and honesty
Wholesale customers’ demands and views are the most crucial points of our business as we know that the trust we have built so far as Gülaylar is strictly related to our employees’ esteem and the consideration of our customers’ wishes.
The essence of our job is to continue to improve our leadership position by satisfying our customers in every stage of services in the new millennium.
In our relations with existing or new customers, “client satisfaction” is our first priority. With our post-sale services that aim to enrich the customers, we are always reliable and consistent in maintaining our total quality principle.
Fast And Extensive Delivery
Gülaylar shows great care in post sale services in the wholesale sector.
The Group, beginning from product repair to maintenance, and by providing sale assistance as well, delivers its products to every region of Turkey thanks to its unique service system. Gülaylar, along with the care it shows in design and quality, also regards a fast and extensive delivery system as equally significant.
A Leader in International Business
Gülaylar carries out wholesale trades with 5000 corporational clients, and thanks to its wide delivery network, it loses no time in transporting its products to the clients. With such service principles Gülaylar has led the way in its sector in spreading international business norms and regulations. Our experienced sale teams, primarily in tourism areas, have been delivering our products to various parts of Turkey. As for neighboring countries’ customers, we, within the limitations of customs laws, deliver their orders as far as the airport.
We, at Gülaylar, are proud knowing that the services we provide contribute to our customers’ reaching their goals. Due to such positive feedback, we are encouraged to continually increase the quality of our services.